FAQ
75% accuracy. The count is accurate at values between 75-100%. This is derived from manual counts and camera counts across a number of sites as well as the ...
Thu, 8 Mar, 2018 at 10:24 AM
That is correct, registered users will remain with the access point.
Thu, 8 Mar, 2018 at 10:05 AM
Visitor counts show users who are connected to WiFi or not with at least a 75% accuracy. The current minimum dwell time is 2 minutes, so if a visitor visits...
Wed, 7 Mar, 2018 at 4:58 PM
Behaviour reports only work when you have more than 3 access points in each location for triangulation. Although we may be able to force the point to point ...
Thu, 8 Mar, 2018 at 10:06 AM
We are not able to do this at this time.
Thu, 8 Mar, 2018 at 10:07 AM
Unallocated are people from access points which were unassigned to a location but were perhaps added to your enterprise at some point.
Thu, 8 Mar, 2018 at 10:07 AM
We use the opening times to accurately work out those who are in the building as opposed to those who are not.
Thu, 8 Mar, 2018 at 10:08 AM
Presence Orb is priced on a per access point per month basis for access to all Presence Orb features. We avoid any capital expenditure by using your existing...
Wed, 7 Mar, 2018 at 5:26 PM
We do indeed support API integration. For more detailed information please contact support@presenceorb.com
Wed, 7 Mar, 2018 at 5:04 PM
The data is displayed in the time zone relative to the location of the venue. We currently work in 8-time zones with deployments therefore managing various t...
Wed, 7 Mar, 2018 at 5:07 PM